CTI (Computer Telephony Integration) for Salesforce
Through the use of CTI technology, computers may communicate with telephones. It comprises the management of telephone calls through computers, such as routing a call to the appropriate department from which you need information. Salesforce.com is a customer relationship management (CRM) software program that can be used for sales, service,…
Do you know why Real Estate is moving business to cloud?
Real Estate is one of the most dynamic industries around. High pressure, deal closure challenges dominate up to the very core of this industry. Businesses are incorporating technologies to stay ahead and one of the many technologies is Cloud CRM and probably the most important. It allows reps and management…
Salesforce AppExchange helps organizations to optimize business
AppExchange is the business app store from Salesforce. It is the world’s leading business app marketplace. AppExchange apps are customized for Salesforce and extend Salesforce to every department and every industry. It’s a proven ecosystem of apps with millions of installs and thousands of customer reviews to help you find the best match…
The Future of Customer Service: Service Cloud Einstein
Salesforce Einstein is an artificial intelligence built on the core of the Salesforce platform, where it powers the world’s smartest CRM. It delivers advance AI capabilities to sales, services and marketing. Companies of any size will be able to deploy a connected customer service experience that is predictive, automated and…
Why Salesforce is perfect for solo business owners
Salesforce is booming nowadays, not only big but also small organizations and even solo business owners are moving to adopt Salesforce to optimize their businesses. Here are a few reasons why Salesforce is perfect for solo business owners. Technology availability It gives solo business owners the same tools and features…
Why to Integrate QuickBooks with Salesforce? What are It’s Advantages?
QuickBooks is a cloud-based accounting software package developed and marketed by Intuit. It is used to manage sales and expenses and keep track of day to day business transactions, like invoicing customers and paying bills. Salesforce is a cloud-based customer relationship management (CRM) software solution for sales, service, marketing, analytics, and building a customized application. Reasons…
Salesforce1 Mobile App brings real time forecasting to sales team
Forecasting is one of the most challenging aspects of sales. The sales team doesn’t match the requirement of forecasting due to the factors like: Predicting the future is hard. Forecasting needs to be real-time. Accurate forecasting needs solid pipeline management. Getting to a real pipeline requires constant oversight. In order…
Best practices to audit your Salesforce.com org. (Part-2)
Salesforce.com has been both a business application and a development platform for a decade. It is being used as an integration hub for the cloud because of the number of its APIs and available adapters. Evaluation of an SFDC system configuration for its sustainability and manageability is necessary. Here are…
Best practices to audit your Salesforce.com org. (Part-1)
Salesforce.com has been both a business application and a development platform for a decade. It is being used as an integration hub for the cloud because of the number of its APIs and available adapters. Evaluation of an SFDC system configuration for its sustainability and manageability is necessary. Here are…
Salesforce Integration Amplifies Business Performance (Part-2)
Below are ways by which salesforce integration can amplify business performances. Go Digital Organizations are able to fully digitize their business (without the need of a paper-based process) through Salesforce integration, often using field service management software to track visits and outcomes. Repair Broken Process Companies need to provide their…
