Client Background
The client is well known for its imaging and optical products and it is one of the leading manufacturers globally. The client had the vision to build a Salesforce-based customer portal for its different type of end-users to offer them better services and enhance its client to customer interactions.
The Challenge
Since there is a large amount of customer database we’ve to build a system so comprehensive which can handle all customer related queries.
AwsQuality Solution
AwsQuality proposed an easy to operate highly configurable Application fully developed in the Salesforce environment which will help the users to organize various documents, images URLs and files in a convenient way into some custom objects and Salesforce out of box content management solution.
Outcome
Several Apex classes, triggers, visualforce pages, LWC, Salesforce lightning, and numerous other components were created in the process. A strict security implementation was done on a systematic basis with the help of various testing tools and security checkups.
- Enhanced User Interface for the contents stored within Salesforce.
- Access the Salesforce contents in highly configurable manner.
- Cross browser compatibility was given a keen importance.
- Good quality of product was achieved with excellent design and robust testing.
- One customizable Adapter for several Salesforce customers.
- Bigger customer base for client’s telecom billing services
