How to choose Community for your Business
Maintaining involvement and improving coordination between customers, partners, and workers are essential for achieving long-term success in the continually changing business environment. Salesforce, Customer Support Communities may assist you in achieving your objectives if you are a little business prepared to improve your customer experience or a significant brand value…
Difference between Salesforce Customization and Configuration
Salesforce is the most popular and powerful tool available in the market as of now and it can be configured and customized according to your business needs or requirements. Many people get confused about these terms and think the same. But no, both are totally different from each other. Therefore…
Share Records Using Salesforce to Salesforce
When you establish a connection from one Salesforce organization to another, then at that moment you are able to share records to others and at the same moment, others are able to update data. Here is full control on the type of records that you share to your connected organizations…
Salesforce Launches Revenue Cloud to Speed up Revenue Growth
What is Salesforce Revenue Cloud? Salesforce Revenue Cloud unites multiple existing products in the Salesforce ecosystem, most notably Salesforce CPQ & Billing, to support and enable a more robust sales engine, including those that rely on subscriptions, recurring revenue or consumption-based models. With the help of Revenue Cloud, organizations are…
Salesforce Announces Hyperforce
Over the years, Salesforce has acquired its place as the Customer serving Company, building a platform that others can utilize to better service the growing needs of their customers. The year Dreamforce is an interesting one, with Salesforce focusing on tools, features, and acquisitions that can better companies in the…
How Marketing Cloud can help to gain your business !
The Salesforce Marketing Cloud (SFMC) has recently gained attention as businesses learn about the astounding benefits it can produce for a company. Many people are unaware of the countless opportunities and intricate details of this Salesforce platform or cloud. So, let’s talk about how SFMC (Salesforce Marketing Cloud) can help…
How does Salesforce help Organizations to Increase Sales Productivity ?
Maintaining a cordial customer relationship is the key to a successful business. It means higher Sales Productivity. Selling of products or services is not enough, but also it is very important to have a loyal relationship with your customers. Sales teams use most of the technology features and tools in…
Web-to-Case and Assignment Automation
Customers feel easy in raising support requests related to any product or query directly from the company’s website. Web to Case helps customers in doing so and in return helps the support team to respond to customers faster, hence improving the support team’s productivity. Web To Case is a way…
Basics of Salesforce CPQ
CPQ (Configure, Price and Quote) acts as an extension to customer relationship management platforms (CRM). Previously representatives (reps.) used legacy quote configurators, and also used to do manual tasks of reviewing quotes, or seemed to have an adopted habit of sending inaccurate quotes to prospects. All these activities create confusion…
How to Configure CPQ Order Generation process?
Get Started with Salesforce CPQ Order Generation Sales Operations teams (Sales Ops) track commitments to their customers on the basis of Order (that includes products associated). Products that have been demanded are grouped together with the help of Order objects. For creating this you should maintain the high-level things that…
